Contact information

Contact Us

We’re here to help with product inquiries, orders, telemedicine support, and B2B partnership requests.

ChantraMed team is available every day to assist you with any questions.

For help with orders, product information, payments, or delivery updates:

Email: sales@chantramed.com
LINE Official: @536mmvsp
Response Time: within 1–12 hours

For medical consultations, prescription updates, and follow-ups with licensed doctors:

LINE Telemedicine Support: @536mmvsp
Service Hours: Daily, according to doctor availability

(Consultation fees apply.)

For clinics, pharmacies, hospitals, wellness centers, and corporate clients:

Email: sales@chantramed.com
Subject Line: “B2B Partnership Request — [Your Business Name]”

We respond within 1–3 business days after compliance review.

Questions regarding shipping, tracking numbers, courier issues, or damaged parcels:

Email: sales@chantramed.com
LINE: @536mmvsp

Attach photos and your order number for faster support.

ChantraMed Limited
Bangkok, Thailand
(Full registered address will appear on invoices and legal documents.)

Monday–Sunday: 09:00–21:00
Support may take longer during peak periods or holidays.

Stay connected and updated:
Instagram (coming soon)
Facebook (coming soon)

Need urgent assistance? Message us directly on LINE — this is the fastest way to receive support.