Contact Us
Choose the contact method that works best for you — our customer-care team will get back to you as quickly as possible.
Send a Message
For damaged, wrong, or expired items, please contact us within 48 hours of delivery and email photo/video evidence to sales@chantramed.com.
For PDPA requests, use the subject "PDPA request — [type]".
ChantraMed does not provide medical advice. For urgent medical issues in Thailand, call 1669.
Customer Support
Email: sales@chantramed.com
LINE Official: @chantramed
Phone: +66 8 4735 4688
Email and LINE support requests are accepted 24/7. Live response times may vary. Phone availability may vary.
Business Inquiries
Email sales@chantramed.com with "Business Inquiry" in the subject line for wholesale, partnership, media, or brand-collaboration enquiries.
Head Office
CHANTRAMED LTD.
60/12 Moo 4, Chalong Sub-District
Maung District, Phuket 83130
Thailand
Our head office is not a walk-in retail store. Please contact us online first.
Why Choose ChantraMed?
We're committed to providing consumer health, beauty, and wellness products with accurate information and attentive customer care.