Contact Us

Choose the contact method that works best for you — our customer-care team will get back to you as quickly as possible.

Send a Message

For damaged, wrong, or expired items, please contact us within 48 hours of delivery and email photo/video evidence to sales@chantramed.com.

For PDPA requests, use the subject "PDPA request — [type]".

ChantraMed does not provide medical advice. For urgent medical issues in Thailand, call 1669.

Customer Support

Email: sales@chantramed.com
LINE Official: @chantramed
Phone: +66 8 4735 4688

Email and LINE support requests are accepted 24/7. Live response times may vary. Phone availability may vary.

Business Inquiries

Email sales@chantramed.com with "Business Inquiry" in the subject line for wholesale, partnership, media, or brand-collaboration enquiries.

Head Office

CHANTRAMED LTD.
60/12 Moo 4, Chalong Sub-District
Maung District, Phuket 83130
Thailand

Our head office is not a walk-in retail store. Please contact us online first.

Why Choose ChantraMed?

We're committed to providing consumer health, beauty, and wellness products with accurate information and attentive customer care.

Attentive Thailand-based customer-care team
Products registered with Thai FDA / อย. where applicable
Free standard shipping on eligible orders over ฿999
7-day return window on eligible items — see refund policy